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Welcome to Your Finance Tree
- Privacy Policy

Effective Date: 9th May 2025

At Your Finance Tree, we respect your privacy and take data protection seriously. Whether you’re exploring mortgage options or receiving concierge-level advisory, this Privacy Policy outlines how we collect, use, and safeguard your information, always with integrity and transparency.

    1. Scope of This Policy

    This policy applies to all information collected by Your Finance Tree, online or offline, including through consultations, service tiers (Explore, Plan, Execute), digital tools, or partner interactions.

      1. Information We Collect

      We may collect information directly from you, your uploaded documents, or authorized third parties. This may include:

      • Personal Details: Full name, nationality, contact information, identification documents (e.g., Emirates ID, passport, visa).
      • Financial Information: Income, bank statements, company financials, liabilities, or debt exposure.
      • Property Details: MOU, title deed, Oqood, valuation reports, investment goals.
      • Business Information: Trade licenses, company documents, shareholder records.
      • Digital Activity: Interaction data from calculators, affordability tools, or application forms submitted via our website or CRM.
      • Engagement Tier History: The level of service (Explore, Plan, or Execute) you engage with and the tools accessed as part of your journey.

        1. How We Use Your Information

        Your information may be used for:

        • Service Fulfilment: Delivering insights, stress tests, pre-approvals, amortization reports, or concierge support tailored to your selected tier.
        • Legal and Compliance Needs: Meeting regulatory obligations and fulfilling documentation requirements for bank, legal, or government institutions.
        • Partner Collaboration: With your consent, we may share relevant information with referral partners (e.g., banks, developers, wealth advisors) for seamless support.
        • Experience Enhancement: Using analytics to personalize your experience and refine the tools we offer, ensuring relevance at every step of your financial journey.

              1. Tier-Specific Data Use

              • Explore Tier: Anonymous or low-sensitivity use of data (e.g., calculator inputs, form completions).
              • Plan Tier: Detailed analysis and reporting based on your financial data.

              • Execute Tier: Full data sharing with our internal MAP (Mortgage Advisor Partner) team, and where applicable, partner institutions, to support end-to-end execution.

              By engaging with a higher-tier service, you agree to the level of data processing required to fulfill that tier’s deliverables.

                  1. Disclosure of Information

                  Your data may be shared with:

                  • Service Providers: Technology partners, payment processors, CRM systems, and legal compliance platforms.
                  • MAP Concierge Team: For Execute-tier clients, assigned MAPs may handle, process, and store your information for concierge-level service.
                  • External Partners: Banks, developers, or referrers, only with your prior consent.
                  • Legal Authorities: When required by law or regulatory obligation.

                          1. Data Security and Retention

                          We use secure servers, encryption protocols, and access controls to protect your data. We retain personal data only for as long as necessary to fulfill the purposes outlined or to comply with legal retention requirements. After that, your data will be anonymized or securely deleted.

                                  1. Your Rights

                                  You may:

                                  • Access the personal data we hold about you.

                                  • Correct inaccurate or incomplete information.

                                  • Request Deletion of your information when no longer necessary.

                                  Please note: withdrawal of consent may limit your access to certain service features.

                                        1. Consent and Tiered Engagement

                                        By sharing your information or documents with us, you consent to its use in accordance with this Privacy Policy. The level of data usage corresponds to the tier of service you engage with. You may adjust your privacy references or opt-out of specific services at any time.

                                              1. Changes to This Policy

                                              We may update this Privacy Policy periodically. The latest version will always be available on our website. Your continued engagement constitutes acceptance of the updated terms.

                                                1. Contact Us

                                                Questions?
                                                Reach our Privacy Officer at: info@yourfinancetree.com
                                                We’re committed to transparency and happy to assist.

                                                Clarity begins with trust.

                                                And trust begins with how we protect what matters most, your information, your goals, your future.

                                                It’s the foundation of everything we build, and everything we stand for.

                                                Schedule Your Free Consultation Today!

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